7 Roles of Change™ is a Change Management course that starts with understanding "people".

When an organization undergoes change, the challenges extend beyond plans, strategies, or processes; they also include the people involved, each with potentially different perspectives, expectations, and responses to the change.

7 Roles of Change™ is a Change Management course that helps learners understand stakeholders, recognize their different roles, and choose the most appropriate way to communicate and collaborate in different situations.

On August 30th, Dr. Thassawan Preedaviphat (Coach Meng) launched the first class of 7 Roles of Change™ through learning and workshops that connected the concept to real-world work situations.

Why does change management begin with understanding people?

In practice, a single change may involve management, employees, multiple departments, and stakeholders with different roles and expectations.

Some are ready to move forward, some want more information, some are waiting to see how the situation unfolds, while others may have concerns that we haven't yet noticed.

Therefore, Change Management is not just about planning "what" to change, but also about understanding "who" is involved and what role each person is playing in that change.

How do 7 Roles of Change™ view stakeholders?

7 Roles of Change™ encourages us to view people through their “roles in bringing about change” rather than judging them based on personality, because a single person can play different roles depending on the situation, circumstances, and time.

Once the roles are clearer, we can understand what is important to each stakeholder and how we should communicate with or work with them.

From understanding to action.

Throughout the training, participants learned, exchanged ideas, and practiced identifying stakeholders through the MAP → COACH → ACT process, connecting understanding roles to communication and action.

The first class also provided a space for trainees to test the concepts in real-world situations and exchange perspectives.

Thank you to Professor Yo Supang Chiraratthanawanna for being a guest speaker, and to all the students who participated in the first class of 7 Roles of Change™.

Because driving change may not start with making everyone think alike, but rather with understanding each person's role and how we can work with those differences.

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